Last updated June 25, 2026
These Terms and Conditions, together with any applicable order form, subscription page, product-specific terms, privacy policy, data processing terms, or other written agreement that references these Terms, form a legal agreement between you and Apropos Unlimited, LLC, a Florida limited liability company doing business as Apropos (“Apropos,” “we,” “us,” or “our”).
Apropos provides business software for contractors, trades businesses, and related service businesses to manage customer records, create proposals, generate documents, manage project information, use templates, request signatures, and communicate with customers and other invited users.
By creating an account, accessing the Service, using the Service, clicking to accept these Terms, starting a free trial, participating in beta access, or purchasing a subscription, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that company or entity to these Terms. In that case, “you” and “Customer” refer to that company or entity.
If you do not agree to these Terms, you may not access or use the Service.
Apropos is intended for business use only. It is not intended for household, personal, family, or consumer use. By using the Service, you represent that you are using it for business purposes and that you are at least 18 years old.
“Account” means the account created by or on behalf of Customer to access the Service.
“Administrator” means an Authorized User with permission to manage the Account, billing, users, settings, templates, customer records, or other administrative functions.
“Authorized User” means an employee, contractor, agent, representative, partner, subcontractor, or other person authorized by Customer to access the Service under Customer’s Account.
“Beta Feature” means any alpha, beta, preview, pilot, early-access, experimental, or unreleased feature made available by Apropos.
“Client” means a customer, homeowner, property owner, project contact, subcontractor, vendor, or other third party invited by Customer to view, approve, sign, receive, or interact with documents or information through the Service.
“Customer Data” means all information, data, files, text, templates, forms, pricing, service items, customer records, proposals, contracts, signatures, SOPs, checklists, project information, messages, attachments, images, logos, business details, and other content submitted to, uploaded to, generated in, stored in, transmitted through, or processed by the Service by or on behalf of Customer, its Authorized Users, or its Clients.
“Documentation” means help articles, product instructions, onboarding materials, support resources, and other materials we make available regarding the Service.
“Order Form” means any online checkout page, subscription selection page, signed order form, written quote, invoice, or other ordering document that identifies the plan, subscription, pricing, billing cycle, users, or services ordered by Customer.
“Service” means the Apropos website, web application, software, features, templates, tools, integrations, support, onboarding services, and related services we provide.
“Subscription Term” means the period during which Customer is authorized to access the paid Service, whether monthly, annual, or another term stated in an Order Form.
Subject to these Terms and Customer’s payment of all applicable fees, Apropos grants Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the applicable Subscription Term for Customer’s internal business purposes.
Apropos may update, modify, improve, suspend, discontinue, or replace any part of the Service from time to time. We may add or remove features, change workflows, update templates, modify the user interface, or change how the Service operates.
Your purchase or use of the Service is not dependent on the delivery of any future feature, roadmap item, AI feature, mobile application, payment processing feature, integration, or other functionality unless that obligation is expressly stated in a written agreement signed by Apropos.
You must provide accurate, current, and complete account, business, billing, and contact information. You are responsible for keeping that information updated.
Each Authorized User must have their own login credentials. Shared logins are not permitted. Because Apropos pricing is per user, adding users may increase the fees charged to your Account.
You are responsible for:
Apropos may rely on instructions, requests, approvals, cancellations, subscription changes, template changes, and other actions taken by Administrators or users with appropriate Account permissions.
If you become aware of unauthorized access to your Account, you must notify us promptly.
Customer may be able to invite Clients, subcontractors, vendors, homeowners, property owners, or other third parties to access limited portions of the Service, receive documents, review proposals, approve work, sign documents, or communicate through the Service.
Customer is responsible for determining who receives access, what information is shared, whether such persons are authorized to view or sign documents, and whether the shared information is accurate and appropriate.
Apropos is not responsible for disputes between Customer and its Clients, subcontractors, vendors, employees, property owners, homeowners, or other third parties.
Apropos may offer free trials. A free trial may be limited by time, features, storage, users, document volume, templates, support access, or other restrictions.
A credit card is not required to start a free trial unless we state otherwise. If no billing information is provided, you will not be charged automatically when the trial ends. To continue using paid features after the trial, you must choose a paid plan and provide valid billing information.
Apropos may modify, limit, revoke, or discontinue any free trial at any time. Unless otherwise stated, each person, company, or legal entity may maintain only one free trial.
Trial access is provided “as is” and “as available” without warranties of any kind. We may delete or restrict access to trial data after the trial ends, but trial data may carry over if you convert to a paid subscription.
Apropos may invite certain users to access Beta Features. Beta Features may be incomplete, unstable, inaccurate, unavailable, or subject to change.
By using Beta Features, you acknowledge that:
You are responsible for maintaining backups and reviewing any output or data created through Beta Features.
Apropos offers monthly and annual subscription plans. Pricing is generally per user unless stated otherwise in an Order Form.
Monthly plans are billed monthly in advance. Annual plans are billed annually in advance. Annual subscription fees are paid upfront for the applicable annual Subscription Term.
You authorize Apropos and its payment processors to charge your payment method for all fees, taxes, user charges, add-ons, and other amounts due under your Account.
Fees are non-refundable except where required by law or expressly stated in a written agreement signed by Apropos.
If payment fails, we may notify you and attempt to process payment again. If payment remains unpaid, we may suspend or terminate access to the Service. Suspension or termination does not relieve you of amounts already owed.
Paid subscriptions automatically renew at the end of each Subscription Term unless canceled before the renewal date.
Monthly plans renew monthly. Annual plans renew annually. At renewal, Apropos may charge your payment method for the then-current fees applicable to your plan, users, add-ons, taxes, and other charges.
You must cancel your subscription before the renewal date to avoid being charged for the next Subscription Term.
You may cancel your paid subscription through Account settings. Cancellation will take effect at the end of the then-current Subscription Term unless otherwise stated in the Service or required by law.
You will not receive a refund or credit for unused time, unused users, unused features, unused storage, unused onboarding, or partial subscription periods, except where required by law.
Apropos may cancel, suspend, or terminate your Account if you violate these Terms, fail to pay fees, create legal or security risk, misuse the Service, abuse our team, interfere with the Service, or use the Service in a way that may harm Apropos, other users, or third parties.
After cancellation or termination of a paid subscription, Customer will have 30 days to export available Customer Data or request reasonable assistance from support.
During this 30-day period, access may be limited to data export, account closure, or other functions determined by Apropos.
After the 30-day period, Apropos may disable access to the Account and may delete or retain Customer Data according to its data retention practices, backup schedules, legal obligations, security requirements, dispute needs, and Privacy Policy.
Although Apropos may store signed contracts and other records long-term as part of the Service, Customer remains responsible for downloading, backing up, preserving, and retaining any records it is legally, contractually, or operationally required to keep.
As between Customer and Apropos, Customer owns Customer Data.
Customer grants Apropos a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, modify, format, generate, analyze, and use Customer Data as necessary to:
Customer is solely responsible for the accuracy, legality, quality, reliability, completeness, and appropriateness of Customer Data.
The Service is not intended to store highly sensitive, regulated, or special-category information unless Apropos expressly states otherwise in writing.
You may not upload, submit, store, or transmit through the Service:
You are responsible for obtaining all rights, consents, permissions, and authorizations required to provide Customer Data to Apropos and to allow Apropos to process it under these Terms.
Apropos may collect and process usage, event, device, log, and diagnostic data related to how Customer, Authorized Users, and Clients access and use the Service (“Product Usage Data”). Product Usage Data may include user identifiers, account identifiers, role or permission information, device and browser information, IP address, pages or features viewed, actions taken, timestamps, session activity, errors, performance data, and similar information.
Apropos uses Product Usage Data to provide, secure, monitor, support, troubleshoot, improve, and develop the Service; understand feature adoption; detect abuse or security issues; improve onboarding and user experience; and make product and business decisions.
Product Usage Data may be associated with a specific Account, Customer, Authorized User, or Client unless and until it has been aggregated, anonymized, or de-identified. Apropos may use third-party analytics providers, including PostHog, to process Product Usage Data on Apropos’s behalf.
Apropos may also create aggregated, anonymized, or de-identified data from Product Usage Data and Customer Data. Apropos may use such data for analytics, benchmarking, reporting, product improvement, research, business insights, and development of new features, provided that such data does not identify Customer, Authorized Users, Clients, specific projects, or individual records as the source of the data.
The Service may provide access to proposal templates, contract templates, service items, scopes of work, SOPs, checklists, clauses, forms, workflows, and other document tools.
These materials are provided for general business and informational purposes only. They are not legal, tax, accounting, insurance, safety, employment, code-compliance, construction, engineering, or professional advice.
Customer is solely responsible for reviewing, editing, approving, and verifying all proposals, contracts, SOPs, checklists, templates, service items, pricing, taxes, exclusions, assumptions, warranties, project details, customer names, signature fields, and other document content before sending, signing, publishing, or relying on it.
Apropos does not guarantee that any template, contract, SOP, checklist, or document generated through the Service is accurate, complete, enforceable, legally compliant, appropriate for Customer’s jurisdiction, suitable for Customer’s trade, or sufficient for any specific project.
Customer should consult its own attorney, accountant, insurance advisor, safety professional, or other appropriate professional before using or relying on any document, template, SOP, checklist, or business recommendation.
Customer may upload its own contract templates, proposal language, terms, forms, service items, pricing, SOPs, checklists, and other materials.
Customer represents that it owns or has all necessary rights to upload and use those materials in the Service.
Customer is solely responsible for the legality, enforceability, accuracy, suitability, and compliance of user-uploaded templates and materials. Apropos does not review user-uploaded templates as a law firm, lawyer, accountant, safety consultant, or compliance professional.
Apropos provides software tools. Apropos does not guarantee that:
Customer is responsible for its business decisions, pricing, customer relationships, workmanship, project management, jobsite safety, licensing, insurance, taxes, warranties, refunds, and legal compliance.
The Service may allow proposals, contracts, approvals, acknowledgments, or other records to be signed or accepted electronically.
By using the Service, you consent to the use of electronic records and electronic signatures. You agree that clicking buttons, checking boxes, typing a name, drawing a signature, using an electronic signature tool, sending an approval, submitting a form, or taking similar electronic actions may be treated as your electronic signature or acceptance where permitted by law.
Customer is responsible for ensuring that:
Apropos is not responsible for determining whether a particular document may legally be signed electronically or whether a particular signature is enforceable in a given jurisdiction.
The Service may allow Customer to send emails, SMS messages, reminders, notifications, proposal links, contract links, signature requests, approval requests, project updates, or other communications to Clients, subcontractors, vendors, employees, or other recipients.
Customer is the sender or originator of communications sent through Customer’s Account, even if the communication is sent using Apropos systems, third-party providers, shared numbers, Apropos-managed numbers, customer-managed numbers, or other approved sending methods.
Customer represents and warrants that it has obtained all consents, permissions, and authorizations required to send such communications and that all communications comply with applicable laws and regulations, including laws related to email, SMS, telemarketing, privacy, call recording, consent, opt-outs, and anti-spam.
Customer agrees not to use the Service to send spam, deceptive messages, unlawful marketing, unauthorized solicitations, misleading sender information, misleading subject lines, or messages to recipients who have opted out.
Customer must honor opt-out requests promptly. Where required, SMS messages must include a clear opt-out method.
Apropos may block, throttle, pause, review, or disable messaging features if we receive complaints, detect high bounce rates, detect spam behavior, receive carrier warnings, identify legal risk, or believe Customer has violated these Terms or applicable communication rules.
The Service may allow Customer to connect to QuickBooks or other third-party applications, platforms, services, APIs, providers, or integrations.
By connecting a third-party service, Customer authorizes Apropos to access, receive, transmit, sync, process, and store data from or to that third-party service as needed to provide the integration.
Customer is responsible for:
Apropos is not responsible for third-party services, outages, errors, data loss, data changes, pricing, terms, security practices, privacy practices, or acts or omissions of third-party providers.
Apropos may offer AI-powered or automated features in the future, including features that assist with drafting, summarizing, classifying, generating, formatting, or suggesting proposals, contracts, SOPs, checklists, scopes of work, line items, or other content.
Unless we state otherwise in updated terms or product-specific disclosures, Apropos will not use Customer Data to train AI models.
AI-generated or automated outputs may be inaccurate, incomplete, outdated, or unsuitable for your specific business, trade, customer, project, or jurisdiction. Customer is responsible for reviewing, editing, approving, and verifying all AI-generated or automated outputs before using, sending, signing, publishing, or relying on them.
AI features, if made available, may be optional, limited, experimental, or subject to separate terms.
You may not, and may not allow others to:
Apropos may remove content, restrict access, suspend accounts, or terminate accounts if we believe these restrictions have been violated.
Apropos may apply reasonable limits to storage, attachments, documents, templates, email/SMS sending, signatures, API usage, integrations, bandwidth, or other usage.
We may limit, throttle, suspend, or restrict excessive usage that affects Service performance, creates security risk, increases operational burden, violates third-party provider rules, or exceeds reasonable use.
Apropos does not currently charge storage overage fees unless stated in an Order Form or updated pricing terms.
Apropos may provide support, onboarding, setup, template-building, migration, training, or related services to certain users, plans, beta users, or customers by written agreement.
Support levels may vary by plan, trial, beta program, or agreement.
If Apropos helps create, configure, migrate, or customize templates, proposals, contracts, service items, SOPs, checklists, pricing, workflows, or other materials, Customer remains solely responsible for reviewing and approving all content for accuracy, legality, suitability, and completeness before using it.
Unused onboarding, setup, professional services, or support services are non-refundable unless otherwise required by law or stated in a written agreement signed by Apropos.
Apropos and its licensors own all rights, title, and interest in and to the Service, including software, code, design, workflows, interfaces, features, functions, templates created by Apropos, documentation, trademarks, logos, trade names, product names, and other intellectual property.
Except for the limited access rights expressly granted in these Terms, no rights are granted to Customer.
Customer may not use Apropos trademarks, logos, product names, branding, screenshots, or marketing materials without our prior written permission.
If Customer, Authorized Users, Clients, or beta users provide ideas, feedback, suggestions, bug reports, feature requests, comments, or recommendations, Apropos may use them without restriction, compensation, attribution, ownership claim, or obligation.
Feedback will not be treated as confidential unless we separately agree in writing.
Each party may receive non-public information from the other that is identified as confidential or should reasonably be understood to be confidential.
The receiving party will use reasonable care to protect the disclosing party’s confidential information and will use it only as needed to perform under these Terms, operate the Service, exercise rights under these Terms, comply with law, or as otherwise permitted in writing.
Confidential information does not include information that is publicly available without breach, already known without confidentiality restriction, independently developed without use of confidential information, or lawfully received from a third party.
A party may disclose confidential information if required by law, court order, subpoena, legal process, or government request.
Apropos will maintain reasonable administrative, technical, and organizational safeguards designed to protect Customer Data.
No online service, internet transmission, storage system, or security measure is completely secure. Customer acknowledges that Customer Data is submitted to the Service at Customer’s own risk.
Our collection, use, and disclosure of personal information is described in our Privacy Policy.
The Service may contain links to third-party websites or services or may make third-party services available through integrations or referrals.
Apropos does not control and is not responsible for third-party websites, services, products, content, terms, privacy practices, security practices, availability, or performance.
Your use of third-party services is governed by the applicable third-party terms and policies.
Apropos may offer referral, rewards, affiliate, beta incentive, promotional, or similar programs. Such programs may be subject to separate or supplemental terms.
Apropos may modify, suspend, revoke, or discontinue any such program at any time, unless otherwise stated in a written agreement.
Participation in any referral or promotional program does not authorize you to make representations, warranties, promises, or commitments on behalf of Apropos.
Apropos will not use Customer’s name, logo, testimonial, case study, likeness, or public endorsement in marketing or promotional materials without Customer’s prior written permission.
Apropos does not provide legal, tax, accounting, financial, insurance, employment, safety, engineering, architectural, construction, code-compliance, licensing, or professional advice.
Any information, templates, examples, suggestions, workflows, prompts, forms, clauses, SOPs, checklists, or other materials provided through the Service are for general business purposes only.
Customer is responsible for obtaining advice from qualified professionals.
Apropos is not a party to any contract, proposal, estimate, invoice, project, service agreement, change order, warranty, refund, financing arrangement, or dispute between Customer and any Client, subcontractor, vendor, employee, homeowner, property owner, or other third party.
Customer is solely responsible for:
Apropos has no responsibility for the acts, omissions, representations, performance, quality of work, or disputes of Customer or any third party.
The Service is provided “as is” and “as available.”
To the fullest extent permitted by law, Apropos disclaims all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, and error-free operation.
Apropos does not warrant that the Service will meet your requirements, operate without interruption, be secure, be error-free, correct every error, preserve all data, or produce any specific result.
To the fullest extent permitted by law, Apropos and its owners, officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost business, lost savings, lost goodwill, lost data, business interruption, reputational harm, cost of replacement services, or damages arising from customer disputes.
To the fullest extent permitted by law, Apropos’s total aggregate liability arising out of or related to these Terms or the Service will not exceed the amount paid by Customer to Apropos for the Service during the 12 months immediately preceding the event giving rise to the claim.
The limitations in this section apply regardless of legal theory, whether contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if Apropos has been advised of the possibility of such damages.
Customer will defend, indemnify, and hold harmless Apropos and its owners, officers, directors, employees, contractors, affiliates, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Apropos may suspend or restrict access to the Service, Account, integrations, communications, documents, or specific features if we believe:
Apropos will use reasonable efforts to restore access when the issue is resolved, unless termination is appropriate.
Apropos may update these Terms from time to time.
If we make material changes, we will provide notice by email, in-app notice, website posting, or other reasonable method. Material changes will take effect no earlier than 30 days after notice unless the changes are required sooner for legal, security, compliance, operational, or product reasons.
Your continued use of the Service after updated Terms take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
Subject to the dispute resolution terms below, the state and federal courts located in Florida will have exclusive jurisdiction over disputes arising out of or related to these Terms or the Service.
Before filing a claim, each party agrees to first attempt to resolve the dispute informally by providing written notice describing the nature of the dispute and the requested relief. The parties will have 30 days from receipt of notice to attempt to resolve the dispute.
Except for claims that may be brought in small claims court, claims for nonpayment, or claims seeking injunctive or equitable relief related to intellectual property, confidentiality, unauthorized access, or misuse of the Service, any dispute arising out of or related to these Terms or the Service will be resolved by binding individual arbitration.
The arbitration will be conducted in Florida under the rules of the American Arbitration Association, unless the parties agree otherwise.
Each party waives the right to a jury trial. Each party agrees that disputes will be brought only on an individual basis and not as a class action, collective action, consolidated action, private attorney general action, or representative proceeding.
Apropos may provide notices by email, in-app notification, website posting, mail, or other reasonable method using the contact information associated with your Account.
Notices to Apropos must be sent to:
You are responsible for keeping your Account contact information current.
Customer may not assign or transfer these Terms, the Account, or rights under these Terms without Apropos’s prior written consent.
Apropos may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing, change of control, or transfer to an affiliate or successor.
Apropos will not be liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, acts of war, terrorism, labor disputes, internet outages, hosting failures, power failures, cyberattacks, government actions, third-party provider failures, or other events beyond reasonable control.
Payment obligations are not excused by force majeure.
The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, franchise, fiduciary, employment relationship, general contractor relationship, construction manager relationship, project manager relationship, or joint employer relationship.
Apropos is not a contractor, subcontractor, construction manager, project manager, estimator, legal advisor, accountant, insurer, broker, agent, employer, or representative of Customer.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Failure to enforce any provision is not a waiver of the right to enforce it later.
These Terms, together with the Privacy Policy, any applicable Order Form, and any additional terms incorporated by reference, constitute the entire agreement between Customer and Apropos regarding the Service and supersede prior or contemporaneous agreements, discussions, or representations about the Service.
Any purchase order, vendor form, onboarding portal, or other Customer document will not modify these Terms unless expressly agreed in writing by Apropos.
Questions about these Terms may be sent to: